Vortex (Rose Gold)

Zinc Alloy

Thank you for shopping at Suit & Tie by Raphael. We are committed to providing a seamless shopping experience for our customers. This Shipping Policy outlines the terms and conditions that apply to the shipping and delivery of your order from our website.

-FAST Local Shipping (Islandwide delivery)

Enjoy FAST shipping, Islandwide!

-Delivery Times

Colombo (1-15): 1-2 working days

Islandwide: 1-3 working days

-Store pickups

Should be collected within 5 working days

-Damaged or Lost Packages

We take great care in packaging your items to ensure they arrive in excellent condition. However, if your package arrives damaged or is lost during transit, please contact our customer support team within 7 days of the estimated delivery date. We will work with you to resolve the issue as quickly as possible.



-Order Cancellation and Modification

If you need to cancel or modify your order, please contact our customer support team as soon as possible. We cannot guarantee that we will be able to accommodate your request, as our fulfillment process may have already started.



-Contact Information

If you have any questions or concerns regarding our Shipping Policy or your order, please do not hesitate to contact our customer support team at support@suitandtie.lk. We are here to help and make your shopping experience a pleasant one.



By placing an order with Suit & Tie by Raphael, you agree to the terms and conditions outlined in this Shipping Policy.