Privacy policy

At Suit & Tie by Raphael, we respect and value the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding our use of your information.

By using our website, www.suitandtie.lk, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Information We Collect
We may collect the following types of personal information from you when you use our website or interact with us:

a. Personal Identifiable Information (PII): This includes information such as your name, email address, shipping and billing address, telephone number, and payment information, which you provide when making a purchase or signing up for our newsletter.

b. Non-Personal Identifiable Information (Non-PII): This includes information about your device, browser, operating system, IP address, and browsing behavior on our website, which we collect using cookies and other tracking technologies. We use this information to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use.

How We Use Your Information
We use the information we collect for various purposes, including:

a. Processing orders and providing customer support: We use your PII to process your order, communicate with you about your purchase, and provide customer support.

b. Personalizing your experience: We use your Non-PII to understand your preferences and tailor our website and marketing materials to better suit your interests.

c. Sending promotional emails: With your consent, we may use your email address to send you newsletters, special offers, and other promotional materials. You may opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us at support@suitandtie.lk

Sharing and Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.

We may also disclose your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Security
We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your PII. However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Links
Our website may contain links to third-party websites. These websites have separate and independent privacy policies, and we are not responsible or liable for their content or activities. We encourage you to read the privacy policies of these linked sites when you visit them.

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be posted on this page, and we encourage you to review it periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@suitandtie.lk

Thank you for shopping at Suit & Tie by Raphael, and we appreciate your trust in us to protect your personal information.